Frequently Asked Questions
What are the requirements for residency at Acacia Creek?
Do I have to be a member of a particular religious denomination to become a resident?
What type of retirement community is Acacia Creek?
What lifestyle options are available at Acacia Creek?
What will the fees be to live at Acacia Creek?
Will there be a refund of fees at any time?
Will there be possible tax advantages to living at Acacia Creek?
What services are included in the Monthly Fee?
What types of activities are available at Acacia Creek?
What amenities are available on the campus?
What does Acacia Creek’s transportation program cover?
May I furnish and decorate my own apartment, cottage, or patio home?
What are the policies pertaining to guests?
How do I become a resident of Acacia Creek?
Q: What are the requirements for residency at Acacia Creek?
A: You must be 60 years of age and financially able to meet the terms of the Residence and Care Agreement. If you are a couple, both of you must be 60 years of age or older. - Back to Top
Q: Do I have to be a member of a particular religious denomination to become a resident?
A: No. Membership in the Masonic Fraternity or a particular religious faith is not required. Residents of all faiths demonstrate an interdenominational awareness of good fellowship. An honorable life sympathetic to the principles of honesty, good ethics, a love of country and our fellow man, and a respect for others’ points of view is expected of all residents. - Back to Top
Q: What type of retirement community is Acacia Creek?
A: Acacia Creek is a not-for-profit Continuing Care Retirement Community, often referred to as a “CCRC.” As a CCRC, we offer a variety of living accommodations, fine amenities, a comprehensive Wellness Program, and several types of support and health care. But the most important thing Acacia Creek offers is an array of services that helps you maintain your independence and live a rich, rewarding lifestyle. Moving to Acacia Creek won’t mean “giving up” your prized independence—instead, it helps you maintain it. - Back to Top
Acacia Creek offers comfortable, beautifully designed apartments, cottages, or patio homes and many incredible amenities such as fine dining in our beautiful dining room, private dining, an ice cream parlor, an indoor pool and spa, exercise classes, a business center, film screening room, carpentry woodshop, beauty/barber salon, pharmacy, scheduled transportation, and so much more. We also offer an array of outstanding services that will free up time to enjoy life. Think about it: no more responsibility for cooking, household chores, yard work, or home maintenance! - Back to Top
Q: What lifestyle options are available at Acacia Creek?
A: As a CCRC, Acacia Creek offers access to the following levels of care and support:
- Residential living for independent residents
- Assisted living for people who require a little help with the activities of daily living (i.e., bathing, dressing, personal care, medication assistance, and mobility)
- Memory care (a secure environment with the appropriate personal care provided)
- Skilled nursing care—residents will have access to both short- and long-term skilled nursing care - Back to Top
Q: What will the fees be to live at Acacia Creek?
A: Residents will pay (1) an entry fee, (2) a monthly fee (which will vary according to the size and type of apartment selected and by the level of care needed), and (3) fees for optional services, if applicable. - Back to Top
Q: Will there be a refund of fees at any time?
A: Once you sign a Residence and Care Agreement, you are allowed a seven-day cancellation period. Once you assume occupancy of your residence, you are allowed a 90-day trial period during which you may leave the community at your discretion and receive, upon written notice, a refund of all fees minus a reasonable processing fee and fees for the value of services rendered during occupancy.
With our 90% Refundable Entry Fee Plan, your $1,000 deposit is fully refundable. If you choose to move forward with residency at Acacia Creek, this $1,000 deposit will apply toward your 10% Reservation Deposit (which you make when you reserve your apartment or cottage). Your 10% Reservation Deposit, along with the balance of your Entry Fee, is refundable at 90%. - Back to Top
Q: Will there be possible tax advantages to living at Acacia Creek?
A: The IRS may recognize a portion of both the entry fee and the monthly fee as a prepaid medical expense deduction. In addition, because Acacia Creek is a not-for-profit organization, gifts made to the community may be tax deductible. Residents are encouraged to check with their personal tax advisors regarding any possible tax deductions related to residency. - Back to Top
Q: What services are included in the Monthly Fee?
A: Acacia Creek offers a full range of services designed to support your health and well-being:
- Delicious meals:
- Residential living—one prepared meal each day (additional meals may be purchased)
- Assisted living—three meals a day
- Memory care—three meals a day
- Skilled nursing care—three meals a day
- Basic satellite/cable TV service
- Emergency call systems in all apartments
- General maintenance and repair of all buildings, apartments, and common areas
- General upkeep of grounds
- Wellness programs
- Exercise classes
- Routine health screenings
- Planned social, recreational, educational, cultural, and spiritual programs (some carry an additional fee)
- Weekly flat-linen service
- Weekly housekeeping services
- Access to all facilities at Acacia Creek
- Round-the-clock security
- Scheduled transportation
- Covered parking
- Storage locker
- Spiritual services
- Gardening areas - Back to Top
Q: What types of activities are available at Acacia Creek?
A: Acacia Creek offers a wealth of social, cultural, educational, and recreational activities for residents. A monthly calendar identifies the various events, which include tours, lectures, films, theatre presentations and symphony performances, as well as other less formal group activities such as holiday celebrations, theme dinners, and birthdays. - Back to Top
Q: What amenities are available on the campus?
A: Acacia Creek is pleased to offer:
- Fine Dining
- Continental Breakfast Service
- Delicious Luncheon Buffets
- Restaurant-style Dinner served daily in the main dining room
- Delicious Sunday Brunch followed by a Light Supper
- Private Dining Rooms and Catering Services
- Heart-healthy, Vegetarian, and Low/No-sugar Menu Selections
- Lounge
- Fitness Center
- Dance floor
- Indoor Pool and Spa
- Film Screening Room
- Library
- Scheduled Transportation
- Private Decks or Patios
- Ice Cream Parlor
- Business Center
- Carpentry Workshop
- Barber/Beauty Salon - Back to Top
Q: What does Acacia Creek’s transportation program cover?
A: We provide a variety of transportation services, including shuttle bus service to local shopping areas and cultural and recreational events. Individual transportation to events or distant locations may be provided for an additional charge. In addition, residents have convenient access to public transportation systems, including the BART station. - Back to Top
Q: May I furnish and decorate my own apartment, cottage, or patio home?
A: Absolutely! We encourage residents to individualize their homes. Before you move in, you’ll have the opportunity to customize your apartment, cottage, or patio home with your choice of paint, carpeting, and vinyl flooring colors. You may also upgrade your choice of flooring, carpeting, and other interior design appointments. You will supply your own furniture and decorate to your taste. - Back to Top
Q: What are the policies pertaining to guests?
A: At Acacia Creek your residence is your home. You can entertain guests as you always have, including having visitors for overnight stays subject to reasonable rules that protect the rights of all residents. Guest rooms are also available for a modest fee and can be reserved for your guests. While at Acacia Creek, guests are welcome to enjoy all campus facilities. The cost of meals and other charges incurred by your guests can be paid directly or added to your monthly statement. - Back to Top
Q: How do I become a resident of Acacia Creek?
A: For more information about how you can become a resident of Acacia Creek, call us at 510-429-6479 or toll-free at 1-877-902-7555. Our staff will be happy to help you schedule a visit to discuss this exciting community and to learn more about the many advantages of living in a Continuing Care Retirement Community. - Back to Top